Returns & Refund Policy
Easy Return:
We accept return for no reason within 30 days after you sign the package.
Items need to be original condition to be returned:
1. It should be new with tag.
2. Never worn or washed.
3. Originally packaged.
For Defective Items or Packages:
If you find item received defective, including :
1. Wrong color size, fabric or pattern.
2. Not as described.
3. Package broken when you receive it.
4. item stained or damaged
Please contact us for a return or exchange. We will cover the shipping fee.
Process Of Return/Exchange An Order(Item):
1. Please contact us via email for a return: sales@omychic.com
2. We will provide you with the return address.
3. Please ship the item/order back to us to the address provided.
4. Please provide the tracking number.
5. In case of return: we issue a refund after we receive the package.
In case of exchange: We ship the new item after we receive the package.
Shipping Cost:
Customers need to pay the shipping cost to send the package back.
We do not refund shipping cost.
Please feel free to contact if you need more help:
Email: sales@omychic.com
Contact name: Catherine
All emails will be replied within 12 to 48 hours.